Introduction
Welcome to RoundTripTires.ca (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website and services, including the purchase of products, booking of services, and communication with us.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Business Information
- Legal Business Name: Round Trip Tires
- Address:
- 96 Walden Gardens SE
- Calgary, Alberta, T2X 0M9
- Canada
- Email: [email protected]
- Phone: +1 (587) 287-9568
2. Eligibility
By using our website, you confirm that:
You are at least 18 years old, and
You have the legal authority to enter into a binding agreement
Our services are not intended for minors.
3. Products and Services
We provide:
Tire sales
Tire installation coordination
Appointment scheduling
Automotive-related services and accessories
Product availability, pricing, and service details may change without notice.
4. Orders and Payments
We accept the following payment methods:
Stripe
PayPal
Interac e-Transfer
Wire Transfer
Cash on Delivery (COD)
Refuse or cancel any order
Limit quantities purchased
Correct pricing or listing errors
Order Acceptance
All orders are subject to confirmation and availability. We reserve the right to:
Pricing
All prices are listed in Canadian Dollars (CAD) unless otherwise stated and may exclude applicable taxes or fees.
5. Appointments & Installations
- Appointment times are estimates and may vary due to traffic, weather, or operational delays.
Customers must ensure vehicle accessibility at the scheduled time.
- Missed appointments may result in rescheduling delays or service fees.
6. Cancellations & Refunds
Orders
Orders may be cancelled before fulfillment begins.
Once an order has been processed or installed, refunds may not be available. Please review our return policy
Services
Appointment cancellations should be made at least 24 hours in advance.
Late cancellations or no-shows may result in service fees.
Refunds (if approved) will be processed using the original payment method.
7. SMS & Communication Consent
By providing your phone number and opting in via our website, you agree to receive SMS messages related to:
Order confirmations
Appointment reminders
Service updates
Promotions and marketing messages
Message frequency may vary.
Message & data rates may apply.
You can opt out at any time by replying STOP.
For assistance, reply HELP or contact [email protected].
We use Zoom as our SMS service provider.
8. Email Communications
By providing your email address, you agree to receive:
Order updates
Service notifications
Promotional emails
You may unsubscribe at any time using the link provided in our emails.
9. Website Use & Restrictions
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to systems
Disrupt or interfere with site functionality
Copy or misuse website content without permission
We reserve the right to suspend or terminate access for violations.
10. Intellectual Property
All content on this website - including text, images, logos, designs, and software - is the property of Round Trip Tires or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or use our content without written permission.
11. Third-Party Services & Links
Our website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices. Use of third-party services is at your own risk.
Third-Party Installation Services Disclaimer
Round Trip Tires may offer customers the option to book tire installation services through independent third-party installation partners for convenience only.
Round Trip Tires does not perform, supervise, control, or guarantee any installation services. All installation services are provided solely by independent third-party service providers who are not employees, agents, or representatives of Round Trip Tires.
By booking an installation through our website, you acknowledge and agree that:
The installation service is provided entirely by a third-party installer, not by Round Trip Tires.
Any work performed, including labor quality, safety, warranties, timelines, or outcomes, is the sole responsibility of the installer.
Round Trip Tires is not responsible or liable for:
Improper installation
Damage to vehicles, wheels, tires, or property
Personal injury or loss arising from installation services
Delays, cancellations, or service quality issues
Any disputes, claims, or concerns related to installation services must be addressed directly with the third-party installer.
Round Trip Tires may assist in facilitating communication with installation partners but does not assume responsibility for their actions, omissions, or performance.
12. Limitation of Liability
To the fullest extent permitted by law, Round Trip Tires shall not be liable for:
Indirect or consequential damages
Loss of profits or data
Delays or service interruptions
Any indirect, incidental, consequential, or special damages arising out of or related to third-party installation services, even if advised of the possibility of such damages.
Our total liability shall not exceed the amount paid by you for the service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Round Trip Tires from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.
15. Governing Law
These Terms are governed by the laws of the Province of Alberta and the laws of Canada, without regard to conflict of law principles.
17. Contact Us
If you have questions about these Terms, please contact us:
Round Trip Tires
📍 96 Walden Gardens SE, Calgary, AB, T2X 0M9
📞 +1 (587) 287-9568
16. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with an updated effective date.